FAQ
Most frequent questions and answers
– Receive a monthly box of 5 hair, skin and wellness products
– Be part of a close virtual group of women committed to living their best lives.
– Gain expert advice.
We search for products that can be used no matter whether you have dry, oily or balanced
skin; our aim is for everyone to develop balanced skin. We also provide instructions so you
know how to use each product in a way that’s best for you.
– Receive a monthly box of 4 hair, skin and wellness products.
Subscriptions renew on the 7th of each month
We love surprising our members each month with new and exciting products. We do the
hard work of finding beautiful products each month so that you don’t have to.
All products for curly, kinky, coily hair can be used on relaxed hair. Unless specified. Please
read instructions on packaging for directions
We curate boxes designed for kinky, curly, coily and transitioning hair textures, however
products can also be used on relaxed or straight hair.
It’s simple, log into your account and will find a section called ‘update customer payment
details’. You can amend your payment details here at any time.
Cancel by the 1st of each month to not be charged for the following month
Order before the 13th of the month to receive your box at the beginning of the following
month, or order after then to receive your box the month after next.
Members usually receive their boxes in the first week of the month. If you have ordered a
one-time box, look out for an email detailing shipment.
Sure, it’s simple. Just log into your account and update your shipping details.
Sis, we are here for you! Drop us an email at ![]()
support@byooti.co and we’ll try our very best.
We sure do! You can select international shipment at checkout. Please bear in mind
international shipping fees
Yes you can, and it’s simple! Just drop us an email at ![]()
support@byooti.co before the next
billing date.